Cookie Club Support

Login Errors: Council

Find your error message below and click it for additional help.

For additional help, see Getting Started.

If you have not tried logging in yet, please try to log in before creating a support ticket.

That email is not found.

Use your eBudde™ login credentials.

Cookie Club uses eBudde™ for login authorization, so use the same email address and password you use for eBudde™.

If you have not yet logged in to eBudde™ this season, go there first and make sure you are properly set up. Once you are able to log in to eBudd™, come back to Cookie Club and you should have no trouble getting in.

Make sure your email address is typed correctly.

If you are able to log in to eBudde™ and are still having trouble here, double-check to make sure your address is typed correctly.

That password is incorrect.

Use your current eBudde™ login credentials.

If you have changed your eBudde™ password since you last logged in to Cookie Club, use that new password here as well.

If you have not yet logged in to eBudde™ this season, go there first and make sure you are properly set up. Once you are able to log in to eBudde™, come back to Cookie Club and you should have no trouble getting in.

If you forgot your eBudde™ password

Use the password-recovery feature on the eBudde™ login page. It's one of the bullet points below the login area.

Make sure you have typed your password correctly.

Passwords are case-sensitive, and for Cookie Club you will use the exact password you use for eBudde™.

All other errors.

The errors listed above should be all that you might ever see if you are unable to log in, but in the event that some other error is shown, or you are unable to log in and no error at all is shown, you may create a support ticket.

Cookie Club Help is not able to make changes to your eBudde™ account, change your email address, or reset or recover passwords, but will try to facilitate your request in some way as quickly as possible.

Create a Support ticket.